• Application Deadline: Tue, 6 May 2025 00:00:00 GMT
• Position: AirBnB Property Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities

• Oversee all aspects of property(s) operations, including front desk, housekeeping, guest satisfaction, and maintenance.


• Guest Verification, Communication, Booking Management, Maintenance


• Prompt and mely response to inquiries on the property, check-in procedures, and local recommendations.


• Managing bookings by coordinating check-ins, check-outs, and any adjustments to guest reservations in a smooth and seamless fashion.


• Addressing guest concerns by promptly resolving any issues or complaints during a guest's stay.


• Providing a welcoming and positive guest experience, this can include creating welcome packs, offering local ps, and ensuring a clean and comfortable stay. 


• Arranging cleaning services by coordinating professional cleaners to maintain the property during and between guest stays.


• Organizing property maintenance by liaising with service providers for repairs and upkeep, such as plumbing, electrical work, and landscaping. 


• Ensuring guest readiness by verifying that the property is clean, stocked with supplies, and ready for guests.


• Conducting property inspections by regularly checking the property for potential issues and ensuring high-quality standards. 


• Managing inventory by ensuring sufficient cleaning supplies and other amenities are available for guest use.


• Ensuring compliance with local regulations by understanding and adhering to any relevant permits, licenses, and regulations for short-term rentals.


• Develop and implement strategies to enhance guest satisfaction and ensure high quality service standards.


• Manage budgets, inventory, monitor financial performance, and ensure profitability through cost control and revenue generation.


• Recruit, train, and supervise staff, fostering a positve and productive work environment.


• Ensure compliance with health, safety, and regulatory standards.


• Develop and execute marketing and promotional strategies to attract guests and increase occupancy.


• Handle guest inquiries, complaints, and feedback professionally and promptly.


• Maintain the physical condition of the property(s), ensuring all facilities are well maintained at the highest standard, and operational. 

Qualifications and Skills

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field with 5 years of experience.