Manager (Customer Engagement & Sales Officer) at The HR Hub Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
12 days ago

Additional Details

Job ID
126090
Job Views
31

Job Description






Key Responsibilities 




  • Manage customer engagement efforts, ensuring a positive and seamless experience.

  • Handle customer inquiries, resolve complaints, and provide solutions promptly.

  • Develop and implement strategies to increase customer satisfaction and loyalty.

  • Drive sales by identifying opportunities, upselling, and promoting products/services.

  • Collaborate with the sales team to meet or exceed sales targets.

  • Prepare reports and analyze data to track customer engagement and sales performance.



Requirements 




  • Proven experience in customer service and sales roles.

  • Strong communication and interpersonal skills.

  • Excellent problem-solving abilities.

  • Self-driven, with a focus on achieving results.



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