Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements
Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use
Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation
Establish service level agreements with end users
Provides “ownership” of problem through final resolution
Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
Negotiate with vendors and contractors to secure network products and services
Assess, approve, and administer all equipment and hardware upgrades
Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software
Manage on-site and off-site data centers
Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities
Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base
Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
Test server performance and provide server performance statistics and reports; develop strategies for maintaining server infrastructure
Oversee the administration of user accounts, permissions, and access rights in Active Directory
Monitor and ensure service uptime in alignment with set target.
Requirements and Skills
Bachelor's Degree in Computer Science, Information Science, or similar.
Certified CompTIA, Microsoft, or Cisco network professional preferred.
A minimum of two years' experience as a network specialist.
Extensive knowledge of network connectivity, technologies, protocols, and security.
Exceptional analytical and problem-solving skills.
Excellent interpersonal, communication, and collaboration skills.
Great organizational and time management skills
Availability to perform network repairs outside of business hours.