• Application Deadline:
• Position: Network Service Delivery Engineer II



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• Proactively Performs Network Fulfilment Activities. Highlights issues and drives resolution when required. Acts as mentor and technical coach for NSD Engineer I. 

Responsibilities

Network Fulfilment:

• A working knowledge of DWDM, Metro Ethernet transmission and must have undergone a basic training in optical and wireless networks with focus on SDH/OTN/IP transmission standards/protocols


• Good understanding of telecommunications/engineering principles, transmission, and access networks, IP networks, metro Ethernet etc.


• Basic knowledge of IP and IP related Technology and protocols such as BGP, MPLS, and DNS etc.


• Basic knowledge of the Ivorian telecommunication market and/or experience working in a telecommunications environment


• Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app


• Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument and diverse bandwidth test apps

Problem Solving/Assessment:

• Determines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues


• Helps identify process gaps and issues


• Dynamic forward thinking to ensure customers are not impacted by process/technical failures


• Determines and utilizes appropriate methodology including Lean Six Sigma where appropriate

Release Management:

• Obtains, creates and documents business requirements engaging multiple stakeholders


• Supports and manages cross-functional BRDs


• Works with the BSA's and Dev team on solution design and development


• Reviews functional design (FD)


• Partners with stakeholders to analyze, define and document business processes within and across functional areas


• Utilizes Lean Six Sigma methodology, supporting the design or improvement of business processes


• Assist in performing user acceptance testing (UAT)


• May be responsible for ensuring UAT is fully planned and executed


• Assesses testing progress


• Updates process and procedural documentation


• Completes post deployment analysis

Project Management:

• Supports project plans and resources, helping to ensure resources are in the right place at the right time


• Works with stakeholders to gain alignment through implementation and post-implementation stages


• Communicates team progress


• Applies appropriate project management skills and best practices including Lean Six Sigma


• Helps identify risks and issues

Reporting and Metrics:

• Status reporting providing periodic project updates, highlighting risks, issues and concerns


• Performs ad-hoc reporting

CSI:

• Takes part in cross functional discussions to drive issues, challenges and prioritization efforts


• Updates CSI and Issues logs ensuring the relevant detail is provided


• Develops CSI opportunities for the wider team to review

Qualifications

• Bachelors Degree Or Equivalent Experience


• Proven years work experience in the configuration, operations and maintenance of optical fiber, Metro Ethernet, SDH/OTN equipment