Job Description
Job Summary
- OmniRetail is seeking an experienced and highly organized Facility Manager to oversee the day-to-day operations, maintenance, and strategic planning of our physical assets across office buildings, expatriate housing, warehouses, and security systems.
- The ideal candidate will have prior experience managing facilities through a facility management firm, and possess deep understanding of infrastructure maintenance, vendor coordination, safety compliance, and asset documentation.
Key Responsibilities
Facility Operations Management:
- Oversee the effective operation of office spaces, warehouses, and residential properties (expatriate housing).
- Coordinate all repairs, maintenance, and general upkeep of buildings, electrical systems, plumbing, air conditioning, and other critical infrastructure.
- Ensure all facilities are compliant with safety, health, and environmental regulations.
Security & Surveillance:
- Supervise the security systems across all company locations including offices, warehouses, and residential facilities.
- Monitor and manage CCTV installations, alarm systems, and access controls.
- Liaise with third-party security vendors to ensure adequate coverage and emergency preparedness.
Housing & Expatriate Support:
- Manage accommodation facilities for expatriate employees, including setup, maintenance, and periodic reviews.
- Serve as a point of contact for expatriates on housing issues and support services.
Insurance & Compliance:
- Maintain up-to-date records of insurance coverage for buildings, equipment, and other infrastructure.
- Ensure timely renewals of facility-related policies and licenses in compliance with statutory requirements.
- Conduct periodic audits and risk assessments on facility assets.
Vendor & Budget Management:
- Manage third-party contractors for cleaning, maintenance, security, and specialized repairs.
- Review service level agreements (SLAs) and ensure vendors deliver within agreed terms.
- Prepare and manage the annual facilities budget and report on cost-saving opportunities.
Documentation & Reporting:
- Maintain comprehensive documentation of facility assets, service logs, insurance papers, and lease agreements.
- Generate periodic reports on facility conditions, improvement projects, incident logs, and security observations.
- Track utility usage (electricity, water, internet) and oversee payments and budgeting.
Key Requirements
- Bachelor’s Degree in Facility Management, Engineering, Estate Management, or related field.
- 4–5 years of proven experience in facility management, preferably from a facility services firm.
- Strong understanding of building systems (electrical, mechanical, plumbing, HVAC, etc.).
- Experience managing residential and commercial facilities.
- Familiarity with health & safety and local building compliance standards.
- Proficiency in facility management software or ticketing systems is a plus.
- Excellent vendor negotiation and project management skills.
Key Competencies:
- Problem-solving and decision-making
- Attention to detail
- Organizational and time management skills
- Budgeting and financial planning
- Technical knowledge of building systems
- Stakeholder management.