Job Description
Job Description
- We are looking for an experienced Dispatch Officer and Warehouse Officer to coordinate the daily warehousing and dispatching activities. You will implement production, productivity, quality, and customer service standards and achieve the appropriate level of volume within time limits.
- Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.
Responsibilities
As a Dispatch officers, you are responsible for:
- Writing up reports and inputting important information into the computer system
- You will play a crucial role in ensuring efficient and timely delivery of orders to our customers.
- You will be coordinating and dispatch bread orders to the customers, ensuring accuracy and adherence to our quality standards.
- keeping records, addressing problems, and dispatching appropriately with the team members
- Plan, coordinate, and monitor the receipt, storage, and dispatch of breads
- Conduct proper checks and ensure breads received are in good condition before dispatching it out
- Ensure the relevance and accuracy of all documentation relating to breads received and breads dispatched to all our buses
- Interface with customers to answer questions or solve problems
- Maintain items record, document necessary information, and utilize reports to project dispatch status
- Identify areas of improvement and establish innovatively or adjust existing work procedures and practices
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods.
As a Warehouse officers, you are responsible for:
- Ensures inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with the system balance regularly
- Plan, coordinate, and monitor the receipt, storage, and dispatch of goods
- Conduct proper checks and ensure goods received are in good condition before raising G.R.N
- Ensure the relevance and accuracy of all documentation relating to goods received and goods dispatched including labeling of all stock items
- Measure and report the effectiveness of warehousing activities and employees’ performance
- Organize and maintain inventory and storage area
- Ensure shipments’ and inventory transactions’ accuracy
- Interface with customers to answer questions or solve problems
- Maintain items record, document necessary information, and utilize reports to project warehouse status
- Identify areas of improvement and establish innovatively or adjust existing work procedures and practices
- Ensure efficient and effective use of Warehouse space to include layout and bins for proper planning
- And other jobs that may be time to time delegated for the good and progress of the establishment
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods.
Qualifications / Requirements
- B.Sc. Degree, HND, OND in Supply Chain Management, Statistics or Business Administration with 5 - 7 years work experience.
- Experience: Minimum of 5 years in a supervisory position, with knowledge of the cashew industry preferred.
- Hands-on commitment to getting the job done
- Excellent communication and interpersonal skills
- Proven ability to direct and coordinate operations
- Strong organizational and time management skills
- Proven work experience as a Warehouse Supervisor
- Highly effective supervisory skills and techniques
- Knowledge of warehouse software packages and MS Office proficiency
- Ability to input, retrieve and analyze data.
Essential Skills:
- Staff management
- Safety compliance
- Operational troubleshooting.