Sales Coordinator - Fresh Graduate at Royal Power and Energy Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
126369
Job Views
39

Job Description






Responsibilities




  • Scheduling/Assigning installation and customer complaint to service engineers

  • Monitor various sites for issues

  • Escalate Service related issues

  • Ensure compilation of all job completion report

  • Follow-up with Engineers to ensure that task/installation are completed on time

  • Liaise with customers for prompt resolution of complaint or issues

  • Ensure that all service compliant or installation are updated on service software

  • Ensure information on job tickets is up to date

  • Monitoring Service engineer expenses

  • Escalating Services engineers work related issues

  • Follow-up with engineers for all service issues or compliant

  • Assign engineers for all Service Level Agreement and ensure completion

  • Ensure prompt dispatch and retrieval of spares, batteries.



Requirements




  • Candidates should possess an HND / B.Tech / B.Eng Degree in a relevant field.



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