Patient Relationship Executive / Front Desk Officer at Skipper Eye-Q Hospital

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
126528
Job Views
28

Job Description






Job Summary




  • A Patient Relationship Executive will focus on improving patient experience, ensuring satisfaction, and building strong relationships.

  • They address patient inquiries, manage complaints, and coordinate services to enhance the overall patient journey.



Job Responsibilities




  • Documentation of patients' records.

  • Updating and maintaining patients' records.

  • Managing communication between patients and their physicians.

  • Maintaining records of appointments for medical personnel.

  • Assisting medical personnel in planning their schedule of work.

  • Carry out other duties as may be assigned.



Requirements




  • Candidates should possess an HND / B.Sc Degree with 3-4 years of relevant work experience.

  • Ability to attend to patients and do their entries, doing patient billing.

  • Computer guru.



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