Job Description
About the Job
- The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities.
- In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training.
Responsibilities
- Maintain financial responsibility for all expenses, wages, and asset management
- Identify operational deficiencies and implement plans for improvement
- Create and maintain a weekly report on operations and sales at the branch
- Hire and train all employees of the branch
- Directing activities related to dispatching and maintenance of vehicles.
- Ensure 95% availability of all vehicles
- Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.
- Directing investigations to verify and resolve customer or complaints.
- Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
- Arranging repairs and routine maintenance of vehicles.
- Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
- Promoting safe work activities by conducting safety audits, and attending company safety meetings.
- Manage employees and lead day-to-day responsibilities.
- Recruit and interview new employees.
- Ensure overall customer satisfaction.
- Oversee reports for budgets and financial reports.
- Work to grow business and customer acquisition.
- Address customer issues and concerns promptly
Qualifications
- Bachelor's Degree or equivalent in Business
- 2+ years' of management or supervisory experience
- Experience transport business will be an added advantage
Salary
N100,000 - N150,000 Monthly.