Food and Beverage Supervisor at Hilton Worldwide

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
126577
Job Views
27

Job Description






Job ID: HOT0BLZJ



Job Description




  • A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.



What will I be doing?




  • As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. 

  • A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. 



Specifically, you will be responsible for performing the following tasks to the highest standards:




  • Supervise Food and Beverage Outlet operations

  • Communicate and delegate tasks to the team

  • Ensure compliance of brand standards

  • Manage guest queries in a timely and efficient manner

  • Represent needs of the team

  • Assist Food and Beverage management with achieving financial targets

  • Assist Food and Beverage management with training and development of team members

  • Assist with annual and mid-year appraisals with team members under your responsibility

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships



What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:




  • Previous Food and Beverage experience

  • Committed to delivering high levels of customer service

  • Positive attitude

  • Good communication skills

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams



It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:




  • Previous experience in hotel industry

  • Previous experience in supervising and/or delegation

  • Willingness to develop team members and self



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