Job Description
- Application Deadline: Thu, 22 May 2025 00:00:00 GMT
- Position: Head, E-Business & Operations Control
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 10 years
- Location Lagos
- Job Field Banking 
DUTIES & RESPONSIBILITIES
- Planning, executing and reporting control functions in e-Business/e-Payments and Settlement platforms
- Determine the process and procedure for Card programs and application solutions security key management (VISA Card; Master Card; Verve Card etc.)
- Determine methodology for the execution and reporting of control activities and failures.
- Develop relevant internal control policies on e-Payments and processes for management approval
- Liaise with the Information Technology Department to ensure that total preventive controls are built into e-Business/ e-payment applications
- Liaise with Card Associations on internal control issues and policies (MasterCard; VISA; Interswitch etc.)
- Liaise with relevant switches on suspected irregular/ fraudulent transactions/ settlements
- Liaise with relevant stakeholders within the Bank to automate the Control processes that will help to enhance control reviews.
- Ensure there is a program in place to escalate all unresolved control issues to management.
- Supervise the escalation of all E-Payment settlement accounts with unresolved and overaged items to relevant stakeholders. Advises relevant departments (Legal department; E-Business; Transaction Banking Group, E - Product Operations) on regulatory requirements and impacts on e-product agreements etc.
- Follow up with relevant officers to ensure that control exceptions raised are resolved timely and escalate to management where not resolved.
- Actively partake with other stakeholders and determine necessary inbuilt controls in e-Payment/ alternative channels applications.
- Staff supervision and administration
- Maintain the Security of all information entrusted to the staff
- Ensure compliance with the principles and policies in the Information Security Handbook
JOB REQUIREMENTS
Education
- Minimum Education: First degree in a numeric discipline.
- CISA: etc. additional professional qualification is an added advantage.
Experience
- Minimum of 10years relevant experience in Internal control with focus on E-Business, Transaction banking, E-Product Settlement etc.