• Application Deadline: Fri, 30 May 2025 00:00:00 GMT
• Position: Business Process and Service Quality Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Finance / Accounting / Audit 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

ACCOUNTABILITIES 

• Monitor assigned processes such as OLA for efficiency and continual improvement. 


• Work with an Auditor to audit assigned processes and reporting of findings. 


• Ensure closure of audit findings (internal audit and process audit) including recommendations and any identified process gaps. 


• Document, maintain, and update procedures and policies; and monitor implementation of assigned processes. 


• Review existing processes, propose improvements and update business processes to meet changing business needs. 


• Ensure prompt communication of approved documentation and management of document tracker. 


• Create communication design for company-wide awareness purposes. 


• Ensure prompt update, tracking, analysis and reporting of status of assigned business processes. 


• Perform additional tasks as may be assigned by Superior Officers.