• Application Deadline:
• Position: Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 2 years



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Responsibilities

• Must be conversant with Opera and Micros Systems


• Welcome and greet guests


• Answer and direct incoming calls


• Inform guests of hotel rates and services


• Make and confirm reservations for guests


• Ensure proper room allocation


• Register and check guests in


• Confirm relevant guest information


• Verify guest's payment method


• Verify and imprint credit cards for authorization


• Issue room keys and direct guests to their rooms


• Maintain clear and accurate records of guest room bookings


• Compute all guest billings, accurately post charges to guest rooms and house accounts


• Receive and transmit messages for guests


• Retrieve mail, packages and documents such as faxes for guests


• Listen and respond to guest queries and requests both in-person and by phone


• Provide accurate information about local attractions and services


• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests


• Complete and maintain any incident reports, daily activity reports or other reports requested by management


• Manage conference room bookings and scheduling close guest accounts and check guests out review accounts and charges with guests during the check-out process


• Process accurate payment of guest accounts


• Inform housekeeping when rooms have been vacated and are ready for cleaning


• Monitor visitors to the hotel


• Enforce rules and policies of the hotel maintain a neat and orderly front desk and reception area.

Requirements

• Interested candidates should possess a B.Sc Degree with 0 - 2 years of experience.