• Application Deadline: Fri, 30 May 2025 00:00:00 GMT
• Position: Administrative Staff



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 3 years



• Location Abuja , Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• The Administrative Staff is responsible for ensuring smooth front desk operations, handling customer service interactions, and managing administrative records. 


• This role involves assisting members with inquiries, processing registrations, maintaining facility bookings, and supporting overall gym operations.

Key Responsibilities

Front Desk Operations & Customer Service:

• Manage front desk operations and provide excellent customer service to members and visitors.


• Greet and assist clients, ensuring a welcoming and professional environment.


• Handle member inquiries, registrations, and complaints efficiently.


• Provide information about gym services, membership plans, and class schedules.

Administrative Support & Record-Keeping:

• Maintain administrative records, including member files, attendance logs, and financial transactions.


• Process membership applications, renewals, and cancellations.


• Ensure accurate facility bookings and class scheduling.

Communication & Coordination:

• Coordinate with trainers and other staff to ensure smooth gym operations.


• Relay important updates, promotions, and announcements to members.


• Assist in internal communication between different departments.

Facility & Supplies Management:

• Monitor and manage office supplies, ensuring adequate stock levels.


• Assist in coordinating maintenance and repairs to keep the facility in top condition.


• Ensure compliance with company policies and operational guidelines.

Qualifications & Skills

• Bachelor’s Degree or Diploma in Business Administration, Office Management, or a related field.


• 1 - 3 years of administrative or customer service experience, preferably in a fitness or hospitality environment.


• Strong organizational and multitasking skills.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office Suite and administrative software.


• Ability to handle confidential information with discretion.