Direct Sales Agent (Ibeju Lekki) at Kuda Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
127514
Job Views
83

Job Description






Role Overview



As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.




  • Prospect and generate leads through cold calling, networking, and referrals.

  • Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.

  • Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.

  • Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.

  • Conduct product demonstrations and presentations to potential clients.

  • Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).

  • Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.

  • Maintain accurate records of all sales activities and customer interactions in CRM software.

  • Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.

  • Provide feedback to the marketing and product teams on customer experiences and product improvements.

  • Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.

  • Provide ongoing support to clients, including training and troubleshooting assistance.



Requirements




  • Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.

  • Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.

  • Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.

  • Excellent organizational and time management skills; capable of managing multiple priorities efficiently.

  • High motivation, enthusiasm, and dedication to achieving targets.

  • Familiarity with digital banking services and mobile technology.



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