• Application Deadline: Thu, 30 Jun 2022 00:00:00 GMT
• Position: Account Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• City Ikeja , Victoria Island


• Job Field Finance / Accounting / Audit 
  

Purpose of the Job 

• The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.


• The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results 

• Achieve set revenue growth.


• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.


• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.


• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

• B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines


• Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.


• Good Microsoft office suite competence, CRM competence, including Visio


• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management


• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused


• Action-oriented


• Result Driven


• Cultivate Innovation


• Ability to optimize work processes


• Resilience


• Self-Development

Requirements:

• Ensures Accountability


• Develops Talent


• Drives Engagement


• Drives Vision & Purpose


• Excellent Decision Quality