Relationship Officer at Manuel media

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
127861
Job Views
114

Job Description






Summary




  • We are looking for goal driven and strategic relationship officer who is responsible for managing client relationships, ensuring client satisfaction, and supporting business development activities. 

  • The role focuses on maintaining strong communication with existing and prospective clients.



Key Responsibilities




  • Build and maintain strong, long-term relationships with clients (brands, advertisers, agencies).

  • Act as the main point of contact for assigned clients, addressing inquiries and resolving concerns promptly.

  • Collaborate with internal teams (creative, production, digital) to deliver media solutions tailored to client objectives.

  • Support in developing proposals, presentations, and media plans.

  • Monitor and report on the performance of campaigns, ensuring KPIs are met.

  • Identify opportunities to upsell or cross-sell media products and services.

  • Assist in client onboarding and ensure a smooth handover from the sales or business development team.

  • Stay updated with industry trends, media platforms, and competitor activities.

  • Maintain accurate records of interactions, agreements, and campaign progress.



Qualifications




  • Bachelor’s Degree in Mass Communication, Marketing, or related field.

  • 1 - 3 years of experience as relationship officer

  • Excellent verbal and written communication skills.

  • Strong interpersonal and negotiation skills.

  • Familiarity with digital and traditional media channels.

  • Ability to manage multiple clients and deadlines effectively.



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