• Application Deadline:
• Position: Site Reliability Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Responsibilities and Duties

• Providing backend tech level support for troubleshooting the technical issues encountered by customer and internal teams.


• Investigate the error with putting the logs in procedure


• Responsible for resolving bugs and providing hot fixes for any issues reported to technical team.


• Write SQL queries according to the user requirements.


• Apply appropriate troubleshooting methods and techniques in resolving problems and document all actions taken


• Collaborate with Production Support and Engineering to ensure that customer issues are addressed effectively and in a timely manner


• Manage software issues through tickets according to product development priorities


• Flexible hours to work with local and remote team members on feedback and requirements.


• Respond to production issues and apply continuous improvement techniques to fully resolve them


• Highly adaptable to a dynamic environment with a strong end-to-end ownership mentality of managing an issue from identification to resolution


• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists


• Participating in the application lifecycle with particular focus on removing the bugs and improving the code.

Mandatory Requirements

• Proven work experience as a backend tech level support engineer for troubleshooting the technical issues


• Good understanding of computer systems, mobile applications and other Fintech products


• Experience with using UNIX, Linux Shell scripting, advanced Excel skills.


• Experience in SQL to extract and fetch data from database like Oracle , My SQL.


• Experience in monitoring AWS infra resources using cloud watch.


• Experience of working on Postman, Restful APIs, Webservices.


• In-depth understanding of web development, back-end development


• Firsthand experience in coding languages (e.g. PHP, Java, Ruby, and Python)


• Know-how of front-end languages (e.g. HTML, JavaScript, and CSS)


• Excellent management and analytical skills.