ICT Personnel at Word of Faith Group of Schools

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
127931
Job Views
134

Job Description






Key Responsibilities:



Technical Support & Troubleshooting:




  • Provide technical support for hardware (computers, projectors, printers) and software issues.

  • Troubleshoot and resolve network problems, system errors, and connectivity issues.



ICT Infrastructure Management:




  • Maintain and update school IT systems, servers, and local area networks (LAN/Wi-Fi).

  • Ensure the proper functioning of internet access and intranet systems.



User Support & Training:




  • Assist teachers and students in using educational software, online platforms (e.g., Google Classroom, Microsoft Teams), and e-learning tools.



Maintenance and Upgrades:




  • Install, configure, and update software and hardware components.

  • Perform regular maintenance and backups to ensure data safety.



Inventory and Resource Management:




  • Keep an inventory of ICT equipment and manage their allocation and repair.

  • Recommend and plan for ICT improvements or new technology adoption.



Support Digital Learning:




  • Help integrate technology into teaching and learning processes.

  • Assist with digital assessments, e-library systems, and student records management.



Job Requirements:



Educational Qualifications:




  • OND/HND/B.Sc. in Computer Science, Information Technology, or a related field.



Experience:




  • 1–3 years of experience in IT support or ICT-related roles.

  • Previous experience in an educational setting is an added advantage.



Skills and Competencies:




  • Proficiency in installing and maintaining hardware and software systems.

  • Good knowledge of computer networks and server management.

  • Familiarity with educational technology tools (e.g., LMS, digital whiteboards).

  • Strong troubleshooting and problem-solving abilities.

  • Excellent communication and interpersonal skills.

  • Ability to explain technical concepts in simple terms to non-technical users.



Preferred Attributes:




  • Patience and willingness to support a learning environment.

  • Strong organizational skills and attention to detail.

  • Ability to work independently and as part of a team.

  • A proactive and service-oriented attitude.



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