Head of Account Management and Business Performance at Digital Virgo

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
127992
Job Views
112

Job Description






Job Description



Your main missions are structured around the following axes:




  • Manage the relationship with our partners operators, media, content providers,

  • Responsible of the performance of the services

  • Continuous benchmark of the market

  • Local content offer development by following the product strategy.

  • Continuous optimization of customer journey while respecting the constraints of profitability, ergonomics, accessibility and regulations.

  • Sales animation in collaboration with the acquisition and Marketing of the offer teams to design the best devices: Landing pages, advertising creations.

  • Project management in collaboration with partner/customer teams: organization, planning and follow-up of product launches.

  • Preparation of weekly/monthly/quarterly report.

  • Sales follow-up with MNOs and escalation of any problems

  • Management of implementation schedules

  • Knowledge of operators' technical platforms is an advantage.

  • Telecom billing know-how.

  • Lobby operators (with the support of country managers) to ensure continuous optimization of Digital Virgo's terms and conditions.

  • Monitoring project deployment with the help of DV support teams for product/service launches.



Qualifications




  • You are dynamic, entrepreneurial and have a good sense of relationships,

  • You have a strong taste for challenges, able to manage several projects simultaneously and achieve these objectives while taking into account time constraints,

  • You are organized, attentive to details, analytical and creative, able to work in a team and individually,

  • You have good written and oral communication skills in English (French is a plus)

  • You have a particular interest in the world of mobile telephony and digital as well as an international experience,

  • You have a successful experience of at least three years in a similar position.



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