Job Description
Location: Benin and Port Harcourt
We are hiring passionate individuals with a flair for loan collections to join our team in Benin and Port Harcourt.
Responsibilities:
- Develop collections methods that consistently lead to achieving or exceeding company financial goals.
- Solve problems quickly and create resolutions that bring in revenue on a regular basis.
- Conduct custom collections campaigns on each customer that consist of emails, phone calls etc. to determine willingness and ability to pay.
- Reviewing SLA to assess liability, identify contract issues and judge recoverability.
- Work closely with team members to create ways to bring in revenue.
Requirements:
- Bachelor’s degree in sales, business management, or a similar field.
- Minimum of 2 years’ previous experience working as a Collections Officer in the financial services industry.
- Proficiency in customer relationship management.
- Must possess good analytical and computing skills.
- Proficiency in Information tracking, Sales analytics and power point presentation.
- Excellent negotiation skills.