Senior Travel Consultant at Club Concierge Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
128027
Job Views
117

Job Description






Job Description




  • Manage end-to-end travel arrangements (air, hotel, transfers, visas, etc.) for corporate and individual clients.

  • Handle complex itineraries, multi leg bookings, and last minute changes with accuracy and efficiency.

  • Use GDS platforms (Amadeus, Sabre, Galileo, etc.) and other booking tools to provide competitive pricing and availability.

  • Build and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business.

  • Advise clients on travel requirements, safety protocols, visa regulations, and insurance coverage.

  • Coordinate with suppliers (airlines, hotels, ground handlers) to negotiate group rates or preferential terms.

  • Maintain accurate client profiles and booking history using CRM and back office systems.

  • Resolve issues and emergencies quickly and professionally, offering alternative solutions when required.

  • Mentor junior travel consultants and assist with training and knowledge sharing.



Requirements




  • Bachelor’s degree in Travel, Tourism, Business, or a related field

  • Minimum 5 years of experience as a travel consultant, with at least 2 years in a senior or corporate travel role.

  • Proficient in GDS platforms (Sabre, Amadeus, or Galileo). Experience in corporate, group, or high-volume travel booking.

  • Excellent understanding of global travel regulations and best practices.



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