• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 4 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

RESPONSIBILITIES:

• First point of contact for partners, customers, staff, and vendors


• Recruiting, interviewing, and hiring support


• Managing multiple branches and all employees within the  jurisdiction 


• Daily monitoring of sales and inventory of all branches


• Developing strategies to increase sales and profits for branches within the jurisdiction


• Enforcing management policies and procedures


• Contribute operations information and recommendations to strategic plans and reviews.


• Prepare and complete action plans by implementing production, productivity, quality, and customer-service standards, problem-solving, and identifying trends.


• Train, assign, coach, counsel  employees


• Respond to special customer inquiries and orders


• Suggest marketing strategies, planning, and execution.


• Analyze process workflow, employee and space requirements, and equipment layout; implement changes.


• Accomplish operations and organization mission by completing related results as needed.


• Reporting monthly updates, gains, and challenges to management 

REQUIREMENTS

• 4+ work experience in industry/ field


• Bachelors degree


• Ability to work well with people and lead a team


• Great online and offline communication


• Great interpersonal skills


• Great organization and management skills


• Great with MS Excel and other MS Office tools


• Must be willing to commute frequently within Lagos


• International experience is a plus


• A master's degree in a relevant field is a plus


• Skills: Customer Service, People Management, Adaptability, Budget Management, Problem-solving, Project management