• Application Deadline:
• Position: Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Key Responsibilities

• Welcome guests upon arrival and provide a warm, professional greeting.


• Manage the check-in and check-out process efficiently.


• Provide guests with information about the hotel’s services, amenities, and local attractions.


• Handle guest complaints or requests and escalate issues when necessary.


• Process room reservations via phone, email, or online booking platforms.


• Update and manage room availability in the hotel’s Property Management System (PMS).


• Confirm and modify guest bookings as needed.


• Process payments, including cash, credit cards, and electronic transactions.


• Issue invoices, receipts, and refunds when required.


• Ensure accurate recording of financial transactions and maintain proper billing records.


• Answer phone calls and respond to emails in a professional and timely manner.


• Coordinate with housekeeping and other departments to ensure rooms are ready for guests.


• Maintain clear and accurate guest records.


• Maintain a tidy and organized front desk area.


• Ensure compliance with hotel policies and procedures.


• Assist with clerical tasks such as filing, data entry, and preparing reports.

Requirements

• Candidates should possess an HND with 5 years work experience. 


• Applicants must reside in or around the following locations:
  
  
  
  • Agbado-Crossing
  
  
  • Abule-Egba
  
  
  • Meiran
  
  
  • Agbado-Ijaiye
  
  
  • Jankara
  
  
  • Agege
  
  
  • Ogba
  
  
  • Iyana Ipaja
  
  
  • Kola
  
  
  • Tollgate
  
  
  • Oko-Aba axis.