• Application Deadline:
• Position: Customer Service / Admin Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• The Customer Service/Admin Officer will serve as the first point of contact for customers, ensuring a seamless and positive experience.


• This role also involves general administrative support to ensure smooth day-to-day operations.

Key Responsibilities

• Handle incoming customer inquiries via phone, email, and in-person.


• Provide accurate product information and assist with order processing and follow-up.


• Manage customer complaints professionally and ensure timely resolution.


• Maintain and update customer records and databases.


• Coordinate office activities and operations to secure efficiency and compliance with company policies.


• Support sales and logistics teams with documentation and scheduling.


• Maintain a clean and organized front office and reception area.


• Prepare reports, presentations, and correspondence as needed.

Requirements

• OND / HND / Bachelor’s degree in Business Administration, Office Management, or related field.


• 1 - 2 years experience in a customer service or administrative role.


• Excellent verbal and written communication skills.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Strong organizational skills and attention to detail.


• Ability to multitask and manage time effectively.


• Positive attitude and a problem-solving mindset.


• Familiarity with the Lekki area and Lagos business environment is an added advantage.