Assistant IT Officer (NYSC) at Agro Preciso Ltd

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
128451
Job Views
28

Job Description






Key Responsibilities




  • Respond promptly to helpdesk tickets and user inquiries (hardware, software, network).

  • Troubleshoot desktop, laptop, printer, and mobile device issues.

  • Escalate complex problems to senior IT staff as needed.

  • Assist in monitoring network performance, resolving connectivity issues, and maintaining Wi-Fi access points.

  • Perform routine server and workstation health checks, including backups and antivirus updates.

  • Install, configure, and update approved software applications.

  • Maintain accurate records of software licenses and ensure compliance.

  • Track IT assets—computers, peripherals, and accessories—in an asset management system.

  • Create, modify, and deactivate user accounts in Active Directory and other platforms.

  • Manage permissions and group memberships according to company policy.



Education & Qualifications




  • Bachelor’s Degree in Computer Science, Information Technology, or related field.

  • 0 - 1 year work experience.



Technical Skills:




  • Windows and macOS desktop environments

  • Basic networking (TCP/IP, DNS, DHCP)

  • Familiarity with Active Directory and Office 365.



Soft Skills:




  • Strong communication and customer-service orientation

  • Analytical problem-solving and attention to detail

  • Ability to work both independently and collaboratively in a team environment.



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