Assistant IT Officer (NYSC) at Agro Preciso Ltd

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
128451
Job Views
110

Job Description






Key Responsibilities




  • Respond promptly to helpdesk tickets and user inquiries (hardware, software, network).

  • Troubleshoot desktop, laptop, printer, and mobile device issues.

  • Escalate complex problems to senior IT staff as needed.

  • Assist in monitoring network performance, resolving connectivity issues, and maintaining Wi-Fi access points.

  • Perform routine server and workstation health checks, including backups and antivirus updates.

  • Install, configure, and update approved software applications.

  • Maintain accurate records of software licenses and ensure compliance.

  • Track IT assets—computers, peripherals, and accessories—in an asset management system.

  • Create, modify, and deactivate user accounts in Active Directory and other platforms.

  • Manage permissions and group memberships according to company policy.



Education & Qualifications




  • Bachelor’s Degree in Computer Science, Information Technology, or related field.

  • 0 - 1 year work experience.



Technical Skills:




  • Windows and macOS desktop environments

  • Basic networking (TCP/IP, DNS, DHCP)

  • Familiarity with Active Directory and Office 365.



Soft Skills:




  • Strong communication and customer-service orientation

  • Analytical problem-solving and attention to detail

  • Ability to work both independently and collaboratively in a team environment.



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