Job Description
Job Purpose
- An experienced human resource generalist who understands Organizational Development and operational activity such as dealing with employee relations or policy issues.
- He/She is responsible for attracting, retaining and developing manpower that will achieve the strategic business objective of the company.
- Builds a strong relationship between line managers and employee by providing adequate resources, help guide, communicate HR polices, process and procedures to all departments from a people perspective.
Duties and Responsibilities
Strategic Insight and Integration:
- Make sure human resource policy and procedure throughout the organization fit the needs, goals, and aims of the organization objectives.
- Bringing people expertise and developing solutions to help the business deliver its strategy.
- Work with all Line Managers to enforce the Learning and Development policy by creating (researching) and implement programs to cover all skill gaps while continually evaluating performance analysis.
- Handle difficult circumstances, such as terminations, downsizing, furloughs, workplace discrimination and harassment, and employee conflicts.
Leadership:
Coaching Line Managers and Employee about HR Matters:
- Conduct regular meetings with line managers and provide HR advice.
- Provide guidance on the implementation of HR processes and policies
- Strategic workforce planning and Succession planning with management.
Building a Competitive Organization:
- Helps organization to acquire and retain best talent.
- Implementing reward and recognition program to increase employee engagement and retain talent.
Build and Maintain a Strong Organizational Culture:
- Work with management, line managers and employee in resolving conflicts.
- Facilitate positive employee relations, maintain a good working environment, build morale.
Technical / Analysis and Problem Solving:
- In consultation with all Line Manager, ensure that employee developmental needs are identified and addressed.
- Review and ensure all HR Policies are updated adequately.
- Manage Investigation, disciplinary and grievance in accordance with the company’s policy.
- Oversee that all statutory certificates are received timely.
- Keep pace with ever-changing federal, state and local employment regulations and laws.
- Oversee all HR systems, such as payroll, leave, recruiting and onboarding administration.
Performance Management:
- Administer performance appraisal and ensure outcomes are implemented and justified.
- Implement competency-based system within the organization by deploy different kinds of learning methods (e.g Job Rotation, Job-shadowing) inorder to promote business continuation.
Interpersonal, Relationship Management & Active Collaboration:
- Work with line managers to develop a program to address performance gaps identified employee’s performance development plan.
- Work with line managers to discuss their people challenges and proffering suitable solutions.
- Work with other stakeholders to organize and implement 2 Village meetings per year and Moderations sessions once a year.
Educational Qualification
- BSc in Human Resources, Industrial Relation & Personnel Management, Psychology, Business administration, Social Science or any related field
Experience:
- Minimum of 7years relevant experience in HR
Certification / Trainings:
- Nigeria Institute of Management (NIM)/
- Professional Human Resources International/ Senior Human Resources International/Introductory training on Strategy thinking/Introductory training on Performance Management
Industry:
- Telecommunications/ IT/Consulting
Technical Knowledge:
- Sound knowledge on Employee Relations and Engagement
- Sound knowledge on Talent Acquisition and Retention.
- Sound knowledge on Compensation, Benefit and Payroll management
- Sound knowledge on Data Collection.
- Sound knowledge on Nigeria Labor Law
- Sound knowledge on Conflict Resolution process
- Fair Knowledge on Developing & Implementing Policies
- Fair knowledge on Learning & Development Management.
- Fair knowledge on Performance Management.
Skills:
- Inquisitive, Logical and Analytical skills.
- Interpersonal Relationship Management skills.
- Stress Management skill.
- Performance Management skills.
- Training skills.
- Negotiation skills. •
- Emotional Intelligence skills.
- Sound problem solving skills
- Effective Communication (Email writing, Oral & Reporting) skills.
- Time Management and Multitasking skills