• Application Deadline:
• Position: Business Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 4 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The Business Manager will oversee daily business operations, performance monitoring, strategic planning, and cross-department coordination.


• This role ensures efficient service delivery, financial sustainability, and team synergy while supporting the MD’s vision for business growth and expansion.

Key Responsibilities

Business Operations & Oversight:

• Supervise daily workflows across all departments.


• Ensure adherence to operational standards and KPIs.


• Serve as the MD’s delegate in managing business processes.


• Supervise departmental leads including the Operations Supervisor to ensure alignment with company goals and efficient delivery of services.

Performance Management:

• Set department goals and monitor KPIs for key roles.


• Review reports from department leads and provide actionable insights.


• Implement performance improvement plans where necessary.

Strategic Planning & Growth:

• Collaborate with the MD on business development and expansion initiatives.


• Lead execution of strategic projects, partnerships, and events.


• Analyze client feedback and business metrics to drive service innovation.

Team Coordination:

• Lead weekly management meetings across departments.


• Facilitate collaboration between operations, client relations, social media, and finance.


• Monitor staff scheduling, training needs, and cross-training initiatives.

Reporting & Communication:

• Gather insights and performance data from department leads and present regular updates to the MD on outcomes, issues, and recommendations.


• Ensure policies and communications are understood and followed across teams.


• Serve as the communication link between the MD and department leads:


• Operations Supervisor provides operational floor insights and reports challenges to the Business Manager.


• Business Manager escalates relevant updates and strategic summaries to the MD.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, or a related field.


• 4+ years’ experience in business management or operations.


• Industry experience in retail, hospitality, or beauty (preferred).


• Strong leadership, problem-solving, and organizational skills.


• Excellent communication and team coordination ability.


• Proficient in Excel, Google Workspace, and management tools.