• Application Deadline:
• Position: Field Service Engineer / Technical Support Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Engineering / Technical 
  
  

Job Summary

• To provide technical support services for troubleshooting, repair, and maintenance of Automatic Voltage Regulator (AVR), Uninterruptible Power Supplies (UPS), and related equipment, while ensuring adherence to internal quality control standards.

Responsibilities

• Participate in daily toolbox meetings to align team objectives and HSE protocols.


• Perform assessment and routine inspections on facility generators, AVRs, UPS units, and other electrical infrastructure.


• Troubleshoot and repair electrical and power system faults, including replacement of components such as capacitors, boards, and cables.


• Conduct field visits to client sites for fault calls and inspections, documenting observations and taking corrective actions.


• Ensure safety and proper configuration of electrical installations, including server rooms and office outlets.


• Support infrastructure maintenance, such as power outlet installations and gate automation systems.


• Communicate technical findings and service needs with internal teams and external clients.


• Liaise with HR and administrative departments for official documentation and personal record updates.


• Maintain accurate records of repairs, components used, and issues encountered.


• Ensure appropriate power systems and solutions design with simplified drawings.


• Service level agreement (SLA) implementation and monitoring.

Education

• Degree in Electrical Engineering.

Experience:

• Minimum of 5 years of experience.

Other Requirement:

• Candidate must be willing to travel.

Skills:

• Proficient in UPS systems troubleshooting and repair


• AVR diagnostics and component replacement


• Electrical and electronic fault detection


• Spares identification and technical part matching


• Workshop repair procedures


• Quality control and assurance testing


• Problem-solving and root cause analysis


• Time management and prioritization


• Technical documentation and reporting


• Client communication and professional conduct


• Adaptability in dynamic field environments


• Collaboration with cross-functional teams (inventory, procurement, repair units)


• Multimeter and diagnostic tools


• UPS testing equipment


• Soldering tools and repair kits.