• Application Deadline:
• Position: Store Manager / Assistant Store Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Procurement / Store-keeping / Supply Chain 
  
  

Job Summary

• Store Manager or Assistant in the Supermarket Retail industry is responsible for leading a team of Sales Associates to assist customers in their shopping needs.


• Their duties include hiring and training qualified store employees, taking inventory of products or placing orders as needed and helping Sales Associates handle customer questions or complaints.

Responsibilties

• Manage store operational requirements by scheduling and assigning employees


• Recruit, select, orient and train employees


• Maintain results by coaching, counseling and disciplining employees


• Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions


• Identify current and future customer requirements by establishing rapport with potential and existing customers


• Ensure availability of merchandise and marketing products in store


• Secure merchandise by implementing security systems and measures


• Protect employees and customers by providing a safe and clean store environment


• Maintain the stability and reputation of the store by complying with legal requirements


• Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent


• Manage all controllable costs to keep operations profitable


• Manage stock levels and make key decisions about inventory control


• Analyze sales figures, forecast future sales and interpret trends to facilitate planning


• Ensure standards for quality, customer service, and health and safety are met


• Respond to customer complaints and comments


• Organize special promotions, displays and events


• Update colleagues on business performance, new initiatives, and other pertinent issues


• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing


• Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market

Requirements

• Have a Bachelor's Degree in any subject


• Have at least five years' experience in Store manager or retail and one year experience in leadership


• Are able to motivate a team, delegate work fairly, and contribute as a team player


• Have a relentless commitment to delivering customer service excellence and building strong customer relationships


• Can show knowledge of budgeting, marketing, strategic planning, and vendor relationship management


• Have sound knowledge of technology products and the current retail environment


• Consistently deliver results and have first-class sales skills


• Are highly organized and able to communicate well both verbally and in writing.