• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Job Description

• Attend to walk-in customers professionally at the showroom


• Handle all social media and WhatsApp inquiries (especially Instagram)


• Assist customers with product selection and recommendations


• Follow up with leads and maintain client relationships


• Report daily customer interactions and feedback


• Keep the showroom organized, clean, and visually attractive


• Support marketing and sales efforts with client interaction insights

Requirements, Skills & Traits

• Must be good-looking, well-groomed, and presentable


• Fluent in English (written and spoken)


• Strong communication and interpersonal skills


• Fast learner, capable of understanding and explaining product details


• Familiarity with the construction industry and interior finishes is a plus


• Ability to multitask, stay organized, and work under minimal supervision


• Tech-savvy (able to use WhatsApp Business, Instagram, and basic computer tools)

Education:

• Minimum OND/HND required


• Bachelor’s Degree is a plus

Certifications:

• Not mandatory, but certifications in customer service or marketing are an advantage