Manager, Sales Operations at Reliance HMO

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
128854
Job Views
106

Job Description






Job Description




  • We are currently hiring a Manager, Sales Operations to lead cross-functional initiatives to optimize sales processes, systems, and tools, ensuring seamless execution and data-driven decision-making. 

  • The ideal candidate will improve lead management, enhance conversion rates, and enable the sales team to perform at a higher level through strategic planning, operational excellence, and performance insights.



Responsibilities




  • Execute and continuously optimize the existing sales process playbook.

  • Analyze sales performance data and generate actionable insights to improve conversion and velocity.

  • Design and maintain dashboards and reports to track KPIs, process health, and team productivity.

  • Identify and implement automation opportunities and system enhancements across the Zoho CRM and related tools.

  • Lead training and enablement efforts to ensure adoption of tools, reports, and processes.

  • Partner with sales, brand, growth, and operations teams to streamline workflows and remove bottlenecks.

  • Implement controls and validation processes to ensure compliance and data accuracy across systems.



Requirements




  • 5–7 years of progressive experience in Sales Operations, with a strong track record of optimizing and executing sales ops playbooks in B2B environments.

  • Strong working knowledge of Zoho CRM (or a similar CRM platform).

  • Experience in a high-volume, lower average deal-size commercial setting.

  • Self-starter with strong project management skills; able to prioritize multiple initiatives and drive outcomes across stakeholders.

  • Influential communicator with a data-driven approach to decision-making and stakeholder engagement.



Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:




  • Remote-First Environment: Work from anywhere while staying connected to a vibrant, collaborative team.

  • Competitive Salary and Benefits: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

  • Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.

  • Unlimited Leave: Take the time you need when you need it—no limits, no questions.

  • Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.

  • Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.

  • Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.

  • Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement.



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