• Application Deadline:
• Position: In-store Fashion Sales Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• We are seeking a dynamic and experienced Fashion Sales Manager to lead our retail team and drive sales performance. 


• The successful candidate will combine fashion expertise with strong leadership skills to create an exceptional shopping experience while achieving sales targets and maintaining brand standards.

Key Responsibilities

Sales Management:

• Drive store sales performance to meet and exceed monthly, quarterly, and annual targets


• Develop and implement sales strategies to maximize revenue and profit margins


• Monitor daily sales performance and adjust tactics to optimize results


• Analyze sales data and trends to identify opportunities for growth


• Manage promotional campaigns and seasonal sales events


• Build and maintain relationships with high-value customers and VIP clients.

Team Leadership:

• Recruit, train, and develop sales associates to deliver exceptional customer service


• Create staff schedules and manage labor costs within budget parameters


• Conduct regular team meetings and individual performance reviews


• Motivate and coach team members to achieve individual and team sales goals


• Foster a positive, collaborative work environment focused on results


• Handle employee relations issues and disciplinary actions as needed.

Customer Experience:

• Ensure delivery of outstanding customer service and personal styling assistance


• Handle escalated customer complaints and resolve issues professionally


• Build customer loyalty through personalized service and follow-up


• Train staff on product knowledge and styling techniques


• Maintain awareness of fashion trends and seasonal collections


• Develop relationships with regular customers and maintain client database.

Operations Management:

• Oversee daily store operations including opening, closing, and security procedures


• Manage inventory levels, stock rotation, and merchandise presentation


• Coordinate with visual merchandising team to maintain attractive store displays


• Ensure compliance with company policies, procedures, and brand standards


• Monitor and maintain store cleanliness, organization, and safety standards


• Process returns, exchanges, and special orders efficiently.

Financial Management:

• Manage store budget and control operating expenses


• Monitor gross margins and implement strategies to improve profitability


• Prepare daily, weekly, and monthly sales reports


• Conduct regular inventory counts and manage shrinkage control


• Handle cash management, deposits, and banking procedures


• Track key performance indicators and report to senior management.

Required Qualifications

• Bachelor's Degree in Fashion Merchandising, Business, Retail Management, or a related field


• Minimum 3-5 years of retail management experience, preferably in fashion


• Proven track record of achieving sales targets and managing P&L


• Strong leadership and team management skills


• Excellent communication and interpersonal abilities


• Deep understanding of fashion trends, styling, and customer preferences


• Proficiency in retail management software and POS systems


• Flexibility to work evenings, weekends, and holidays as needed.