• Application Deadline:
• Position: Customer Care Representative



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 year



• Location Oyo




• City Ibadan




• Job Field Customer Care 
  
  

Job Responsibilities

• Manage incoming phone calls and messages.


• Identify and assess customers’ needs to achieve satisfaction.


• Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.


• Confirm laundries and inspect the quality of wash and fold, wash and iron and drycleaning.

Requirements

• OND / HND / B.Sc in any relevant field.


• Minium of 1 year experience as a customer representative or any related role.


• Experience working in a laundary company or hospitality sector is an added advantage.


• Relationship management skills and openness to feedback.