Job Description
Job Overview
- The MIS Data Officer is responsible for collecting, analyzing, and managing administrative data across all SPAR stores nationwide.
- This role ensures efficient information dissemination, accurate record-keeping, digital documentation, and data-driven reporting to support business decision- making.
- The officer also monitors key operational parameters such as energy consumption and administrative expenses while ensuring compliance with reporting standards.
Key Responsibilities:
Data Collection, Analysis, and Reporting
- Collate and analyze all administrative-related data from SPAR stores nationwide.
- Generate daily, weekly, and monthly reports on key operational metrics, including diesel consumption, complaints, fire management, and administrative expenses.
- Track and report key performance indicators (KPIs) for administrative operations.
Information Management and Record-Keeping
- Maintain a centralized information database for administrative activities at the Head Office.
- Digitally document all admin-related records, ensuring easy access and retrieval.
- Design standardized formats for record-keeping and train store admin officers on their implementation.
Energy and Diesel Consumption Monitoring
- Monitor and analyze diesel (utility tracker), gas, and PHCN energy consumption across all stores.
- Maintain accurate records of diesel stock levels, minimum and reorder levels, procurement, and aligning with Finance Department.
- Manage and operate the Diesel Monitoring System to ensure efficiency and cost control.
- Provide reports on energy consumption trends and recommend cost-saving strategies.
Complaints Registration and Follow-Up
- Register and track complaints from stores nationwide.
- Ensure timely follow-up and resolution of complaints to improve operational efficiency.
- Maintain detailed records of issues and resolutions for reference and trend analysis.
Administrative Support and Coordination
- Compile minutes of periodic and emergency meetings, both internal and external.
- Coordinate and prepare Preventive Maintenance Schedules for all stores nationwide.
- Support asset data management, ensuring accurate tracking and documentation of assets.
- Management and payment of CUG lines to employees on a monthly Basis
- Water reorder level restock to ensure constant provision
Digital Systems Management and Training
- Manage and coordinate AppSheet reporting and training for administrative data collection.
- Train store admin officers on the proper use of reporting tools and data management systems.
- Ensure compliance with digital documentation standards and reporting accuracy.
Key Skills and Qualifications
- Education: Bachelor’s degree in Business Administration, Computer Science, Information Management, or a related field.
- Experience: 3-5 years of experience in data analysis, administration, or MIS roles within retail or corporate environments.
Technical Skills:
- Proficiency in Microsoft Excel, Google Sheets, and data visualization tools.
- Experience with digital documentation and reporting systems (e.g., AppSheet, ERP, or MIS platforms).
- Knowledge of energy monitoring and diesel tracking systems is a plus.
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organizational skills.
- Good communication and reporting abilities.
- Ability to train and guide store admin officers on data management processes.