Are you a recent graduate or early-career professional with a passion for technology and problem-solving? ETL Nigeria Limited is looking for a motivated and tech-savvy Entry-Level ICT Officer to join our team.
This role offers a great opportunity to gain hands-on experience in IT support, systems maintenance, and network administration, while contributing to meaningful projects that keep our business running efficiently.
Key Responsibilities
Technical Support & Troubleshooting
Assist in resolving basic hardware, software, and network issues
Provide first-level support to users and respond to help desk requests.
Hardware & Software Support*
Help with the installation and setup of computers, printers, and IT equipment.
Support software updates and basic configurations.
Network Assistance
Assist in monitoring internet connectivity and basic network setups.
Learn and support the use of routers, switches, and VPNs.
IT Security & Compliance
Follow IT policies and support data backup routines.
Learn to assist in enforcing IT security measures.
Documentation & Learning
Maintain records of support activities and IT assets
Participate in training and knowledge-sharing sessions.
Team Collaboration
Work closely with other departments to understand and support their IT needs.
Requirements
A degree or diploma in Computer Science, Information Technology, or a related field.
1 - 2 years work experience
Basic understanding of IT systems, hardware, and networking.
Willingness to learn and adapt quickly in a fast-paced environment.
Good communication skills and a team-player attitude.
Previous internship or NYSC experience in IT support (an added advantage, not mandatory).