Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
129127
Job Views
95

Job Description







  • The Card Manager will be responsible for overseeing the development, implementation, and management of card products and services at Smartcash PSB

  • This role involves strategic planning, collaboration with various departments, and ensuring the successful delivery of innovative card solutions that meet customer needs and drive business growth.



Responsibilities



Product Development




  • Develop and implement strategic plans for card product growth and market penetration.

  • Lead the design and development of card products, including debit and prepaid cards.

  • Conduct market research to identify trends and customer preferences in card offerings.

  • Collaborate with the technology team to ensure seamless integration of card services.



Strategic Planning




  • Develop and implement strategic plans for card product growth and market penetration.

  • Monitor performance metrics and adjust strategies as necessary to achieve business goals.



Regulatory Compliance




  • Ensure all card products comply with industry regulations and internal policies.

  • Stay updated on regulatory changes affecting card operations.



Partnership Management




  • Build and maintain relationships with card networks, vendors, and financial institutions.

  • Negotiate contracts and manage partnerships to enhance product offerings.



Budget Management




  • Prepare and manage the budget for card services, ensuring cost-effectiveness and profitability.



Reporting and Analysis




  • Analyze sales data and market trends to provide actionable insights for decision-making.

  • Prepare regular reports for senior management on card performance and strategic initiatives.



Qualifications



Educational Qualifications & Functional / Technical Skills




  • MSc/ bachelor’s degree.



Relevant Experience




  • 5 - 7 years’ experience in engaging with the various Card Schemes in Nigeria as well as the various Card Processors (TPPs).

  • Experience in managing card products (debit, prepaid, virtual)

  • Ability to lead card lifecycle management (issuance, activation, blocking, etc.)

  • Strong understanding of CBN regulations, NIBSS, NDIC, and local compliance frameworks

  • Ability to ensure product compliance with KYC/AML policies

  • Familiarity with card schemes (Visa, Mastercard, Verve)

  • Understanding of switching platforms, transaction processing, and settlement

  • Knowledge of PCI-DSS and ISO standards

  • Ability to develop and implement go-to-market strategies

  • Conduct market and competitor analysis

  • Align product features with customer needs and business objectives

  • Experience working with card issuance vendors, core banking, and API integrations

  • Comfort with digital banking platforms, mobile app card management, and self-service tools



Skills




  • Have deep understanding of the fintech domain as well as an understanding for card architecture.

  • Strong data analysis and problem-solving ability to improve product performance

  • Ability to engage cross-functional teams (Tech, Operations, Risk, Compliance, Marketing)

  • Experience managing timelines, resources, and product rollout schedules

  • Clear written and verbal communication for reporting, documentation, and team collaboration

  • Ability to prioritize user experience and resolve customer-related card issues efficiently

  • Capable of driving innovation in card features and responding quickly to market changes

  • Must be knowledgeable about the Card Regulations in Nigeria



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