Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
129142
Job Views
75

Job Description






Role Summary




  • The Human Resources Manager is responsible for leading and managing the full spectrum of HR functions to support the hotel’s strategic and operational goals.

  • This includes recruitment, employee relations, performance management, learning and development, compensation and benefits, compliance with employment legislation, and the cultivation of a high-performance, service-driven culture.



Key Responsibilities




  • Develop, implement, and update HR strategies, policies, and procedures aligned with hotel objectives and applicable employment regulations.

  • Manage the end-to-end recruitment and onboarding process to attract, select, and retain high-quality talent with a strong hospitality mindset.

  • Oversee learning and development initiatives to ensure all staff have the required knowledge and skills to uphold service excellence.

  • Guide line managers on performance management processes, including goal alignment, appraisals, coaching, and corrective actions.

  • Handle employee relations issues, including grievances, disputes, and disciplinary actions with professionalism and in compliance with labour laws.

  • Develop and maintain compensation and benefits programmes that are competitive and equitable.

  • Ensure the hotel’s compliance with all statutory and regulatory requirements relating to employment, health and safety, pensions, and welfare.

  • Maintain accurate and confidential employee records and ensure effective use of HR systems and technologies.

  • Drive employee engagement through recognition schemes, staff welfare initiatives, and effective internal communications.

  • Advise senior management on organisational design, workforce planning, succession planning, and change management.

  • Lead diversity, equity, and inclusion initiatives in line with the hotel’s values and policies.

  • Perform other tasks as required.



Educational and Professional Qualifications




  • Bachelor’s Degree in Business Management, Economics, or related field.

  • Professional certification, such as CIPM.

  • A minimum of 5 years’ progressive experience in human resources, preferably in the hospitality industry, is required.

  • Strong understanding of workplace diversity, employee wellbeing, and employee engagement strategies.



Required Functional and Behavioural Competencies:




  • In-depth knowledge of employment and labour laws.

  • Proficiency in HR software systems

  • Strong proficiency in talent acquisition and workforce planning.

  • Competency in talent development programmes.

  • Understanding of compensation and benefits design.

  • HR metrics, data analysis, and reporting.

  • Excellent stakeholder management.

  • Outstanding communication skills.

  • High level of integrity & professional ethics.



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