Job Description
- Application Deadline: Tue, 17 Jun 2025 00:00:00 GMT
- Position: Dispatch Rider
- Job Type Full Time
- Qualification Others
- Experience
- Location Lagos
- City Lekki
- Job Field Driving 
Key Roles & Responsibilities
Order Delivery:
- Deliver food and drink orders to customers promptly and in excellent condition.
- Ensure correct packaging and that items match the customer's order.
- Follow delivery instructions accurately, including location, timing, or special handling.
Customer Interaction:
- Greet customers politely and professionally during drop-offs.
- Collect cash or POS payments (if applicable) and issue receipts as required.
- Confirm customer satisfaction before leaving delivery location and report any complaints.
Route & Time Management:
- Plan efficient delivery routes to minimize delivery time and fuel use.
- Navigate traffic and weather challenges to ensure timely deliveries.
- Notify the supervisor in case of delivery delays or issues.
- Indepth knowledge of road network of Lekki and environs.
Bike Maintenance & Safety:
- Perform daily checks on the motorcycle – tires, brakes, fuel, lights, and engine.
- Keep the dispatch bike clean and ensure all delivery boxes are secure and hygienic.
- Promptly report mechanical problems or accidents to management.
Record Keeping & Reporting:
- Log all deliveries, including time out, destination, time returned, and customer feedback.
- Submit payment records, receipts, and order confirmations to the cashier or supervisor.
- Keep track of fuel consumption and maintenance needs.
Compliance & Professionalism:
- Comply with all road safety regulations and traffic laws.
- Wear the appropriate uniform and safety gear (helmet, gloves, reflective vest).
- Maintain a high level of professionalism, honesty, and discretion when representing the club/restaurant brand.
Requirements
- Valid motorcycle rider’s license and knowledge of local routes.
- Prior experience in food delivery or a related role (preferred).
- Excellent time management and communication skills.
- Neat appearance and strong customer service orientation.
- Ability to work night shifts, weekends, and holidays as needed.