• Application Deadline:
• Position: Restaurant Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

• The restaurant manager oversees the day-to-day operation of an outlet.


• He supervises a set of outlet workers to ensure that the outlet operations are running smoothly in line with the company’s objectives.


• He ensures that the sales and operations plans of the outlet are delivered.


• He ensures that the outlet operates within the company’s policies and procedures to provide the most satisfactory services to customers.

Key Roles and Responsibilities

• Oversee the daily operations of the outlet for efficient operations.


• Plan and assign daily workloads to outlet associates.


• Develop and enforce established policies and procedures.


• Establish operational strategies to meet quality and customer service standards.


• Develop marketing strategies to improve sales and profitability.


• Maintain the outlet facility clean and safe.


• Obtain customer feedback and recommend necessary outlet operational changes.


• Schedule orientations and job trainings for outlet associates.


• Organize regular meetings to discuss issues and updates.


• Analyze and resolve problems in a timely and accurate manner.


• Organize special events and entertainment to attract more customers.


• Address customer queries courteously and ensure customer satisfaction.


• Develop a cost-effective operational plan to achieve outlet goals.


• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First Degree in Food Science & Technology, Catering, or related fields.


• A minimum of five (5) years of relevant work experience in a food services organization.


• Highly experienced in food products and services.


• Sound logistics management, business operations, and financial knowledge.


• Strong managerial skills with a proven track record in delivering targets and efficiencies.


• Fluency in English is essential, with superior oral and written communication skills.