• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Service Fulfillment & Support Engineer (LAG)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer 
  

Purpose of the Job

• To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

Expected Key Results:

• Incident Management


• Preventive Maintenance


• Pre-sale Engineering


• Report Management


• Back Office Support


• Project Implementation Management


• Job Completion Certificate


• Inventory Management.

Educational Qualifications & Functional Skills

• Academic: B.Eng Computer Engineering, BEng Electrical Electronics or any IT related Degree. (2.2/ Upper Credit Minimum)


•  Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).

Work Experience:

• At least 2 years in telecommunications industry

Other Requirements:

• Customer Focus


• Tech savvy


• Action orientation


• Drive results


• Cultivate Innovation


• Ability to optimize work processes


• Resilience


• Self-Development


• Nimble Learning