• Application Deadline:
• Position: Customer Services Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Abuja




• Job Field Customer Care 
  
  

Job Responsibilities

• Welcome customers with a cheerful face upon entrance


• Attend to customers professionally


• Receive/make calls and send messages


• Good communication skills


• Input all customers information and details on the system correctly without error


• Ensure to proffer a timely resolution to customers complaint in a professional manner


• Interface closely with other department to ensure the company business needs are met, as well as Customer needs.


• Entering all online documents as at when due


• Collecting and analyzing customer's feedback


• Processing billing


• Ensuring complete customer satisfaction


• Be the face and image of the company.

Requirements

• Candidates should possess an HND / BSc qualification with 1+ years relevant work experience.


• Must have good communications skill both oral and written


• Must be computer literate


• Must be a female


• Must residues be detail oriented


• Must be an active listener


• Must reside in Wuse II and environs


• Must be young and active


• Must be able to multitask


• Must be patient


• Ability to show empathy


• Must be friendly.