E-Business Settlement Support Officer at Enroyale Global Services Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
12958
Job Views
110

Job Description



Location: Central Business District, Abuja (FCT)


Job Description



  • Our Client requires the services of a qualified E- Business Settlement Support Officer who will be working as aCustomer Support Executive in theOperations team.


Qualifications



  • Candidates should possess a Bachelor's Degree / Master's Degree qualification

  • Candidate should have 2 years experience in similar role in a Digital /Microfinance/Commercial bank

  • 2+ years of experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background.

  • 2+ years experience in maintenance & management of CRM platforms (customer.io//CleverTap experience is a bonus).

  • Experience in B2C e-commerce companies preferred.

  • Strong attention to detail with an ability to follow through on projects, meet deadlines, and handle multiple tasks simultaneously.

  • Ability to make sound decisions with a strong sense of urgency, possessing a high degree of professionalism, integrity, and objectivity.

  • Willingness to build meaningful partnerships with all departments and levels of the organization and to effectively communicate information and concepts to different skill levels and personalities.

  • Strong self-direction with proven ability to - think on your feet- and take appropriate actions.

  • Have excellent analytical skills and problem-solving ability; the ability to answer unstructured business questions and work independently to drive projects to a conclusion;

  • Have strong analytical skills with the capacity to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;

  • Have experience extracting insights using advanced SQL to work efficiently at scale. Advanced expertise with commonly used analytics tools including Google Analytics and Excel.

  • Self-directed, organized and detail-oriented as well as have the ability to multitask and work effectively in a fast-paced environment.


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