Oversee daily operations of the petrol station, ensuring efficiency and smooth functioning.
Strong interpersonal and verbal & written communication skills, including the ability to professionally communicate to your team, customers, colleagues, management and vendors.
Manage staff, including hiring, training, and performance management.
Ensure compliance with safety regulations, security protocols, and other relevant guidelines.
Monitor and manage inventory, including fuel stock, supplies, and other items.
Handle customer inquiries, complaints, and concerns in a professional and efficient manner.
Drive sales and profitability by implementing effective strategies and promotions.
Maintain a safe, clean, and well-organized environment for customers and employees.
Prepare reports and analyze data to track performance and identify areas for improvement.
The Station Manager plans, directs, organizes, and implements the daily operational activities of a retail station.
Requirements
Candidates should possess a Bachelor’s Degree with 5 - 10 years experience.
Skills:
Strong leadership and management skills, including the ability to motivate and delegate tasks.
Excellent communication and interpersonal skills to interact with customers and staff effectively.
Ability to handle customer inquiries and complaints professionally.
Knowledge of safety and security regulations applicable to petrol stations.
Strong problem-solving and decision-making abilities.
Basic computer skills to use point-of-sale systems and other software.