Receptionist at Esporta Suites Hotel and Resorts Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
129598
Job Views
91

Job Description






Key Responsibilities




  • Greet guests warmly and handle check-in/check-out procedures

  • Manage reservations, phone calls, and emails professionally

  • Provide information about services, local attractions, and room availability

  • Handle guest complaints and requests promptly and courteously

  • Maintain a tidy and welcoming reception area

  • Coordinate with housekeeping, bell desk, and other departments.



Requirements




  • Candidates should possess a Bachelor's Degree / HND / OND with 1 - 3 years experience

  • Previous experience in a front office or customer service role preferred

  • Excellent communication and interpersonal skills

  • Proficiency in basic computer systems (e.g., MS Office, PMS software)

  • Well-groomed, professional appearance

  • Ability to work in shifts, including weekends and holidays

  • Fluency in English; additional languages are a plus.



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