Receptionist at Esporta Suites Hotel and Resorts Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
13 hours ago

Additional Details

Job ID
129598
Job Views
23

Job Description






Key Responsibilities




  • Greet guests warmly and handle check-in/check-out procedures

  • Manage reservations, phone calls, and emails professionally

  • Provide information about services, local attractions, and room availability

  • Handle guest complaints and requests promptly and courteously

  • Maintain a tidy and welcoming reception area

  • Coordinate with housekeeping, bell desk, and other departments.



Requirements




  • Candidates should possess a Bachelor's Degree / HND / OND with 1 - 3 years experience

  • Previous experience in a front office or customer service role preferred

  • Excellent communication and interpersonal skills

  • Proficiency in basic computer systems (e.g., MS Office, PMS software)

  • Well-groomed, professional appearance

  • Ability to work in shifts, including weekends and holidays

  • Fluency in English; additional languages are a plus.



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