• Application Deadline: Sat, 7 Jun 2025 00:00:00 GMT
• Position: Customer Service Representative



• Job Type Full Time



• Qualification OND



• Experience 1 - 3 years



• Location Abuja




• Job Field Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Job Description

• Greeting customers warmly and assisting with inquiries regarding products, services, billing, and other related issues.


• Identifying customer needs and recommend appropriate solutions.


• Handling customer complaints or service issues professionally and empathetically.


• Following up to ensure customer satisfaction and building long-term customer relationships.


• Ensuring the outlet is clean, organized, and that promotional materials are up-to-date and well-displayed.


• Maintaining detailed records of customer interactions and progress.


• Following up with new and existing clients to ensure satisfaction.


• Upselling and cross-selling services to meet customer needs.


• Maintaining knowledge of current promotions, products, and company policies.


• Participating in team meetings, training sessions, and performance reviews.