Direct Sales Agent (DSA) at Elizabeth Maddeux

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
129617
Job Views
106

Job Description






Job Summary




  • The Direct Sales Agent (DSA) is responsible for generating new business by identifying prospective clients and promoting the company’s financial products, especially within low-income and underbanked communities.

  • The role requires active field engagement, customer acquisition, and loan origination in alignment with the Finance Company's mission to enhance financial inclusion.



Key Responsibilities




  • Identify and approach prospective clients in target markets to promote the company’s financial products.

  • Build and maintain a robust client base through proactive customer relationship management.

  • Provide after-sales support and maintain long-term relationships with clients.

  • Market savings, loans, and other microfinance products to individuals, micro-entrepreneurs, and SMEs.

  • Conduct sales presentations and product demonstrations to showcase the company's offerings.

  • Cross-sell the company's products to new and existing customers.

  • Conduct client needs assessments and provide recommendations on suitable financial solutions.

  • Educate clients on product features, repayment structures, and responsible borrowing.

  • Collect and verify required customer documentation and ensure accurate account or loan application processing.

  • Ensure compliance with internal policies, procedures, and regulatory guidelines.

  • Achieve assigned sales and customer acquisition targets on a daily, weekly, and monthly basis.

  • Maintain accurate records of all sales activities.

  • Submit timely sales activity reports and participate in performance review meetings.

  • Stay updated on market trends, competitor activities, and customer preferences.

  • Provide feedback for product/service development based on customer surveys and environmental analysis.

  • Participate in the recovery action on non-performing loans, including watch-listed accounts.

  • Ensure proper Know Your Customer (KYC) procedures to mitigate risks.



Requirements




  • Candidates should possess an HND / B.Sc. in any discipline.

  • Must have 1–2 years of direct sales experience in the microfinance sector is mandatory.

  • Proven knowledge of micro-lending practices and financial products.

  • Strong interpersonal and communication skills with a customer-centric mindset.

  • Ability to work under pressure and meet sales targets.

  • Familiarity with local markets and fluency in the predominant local language is an added advantage.

  • High level of integrity, discipline, and self-motivation.

  • Proficiency in Microsoft Office applications.



Compensation Breakdown




  • Competitive Salary (N150,000 - N180,000 / Month)

  • Health Insurance

  • Annual performance bonus

  • Progressive workplace with career development opportunities.



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