• Application Deadline: Tue, 10 Jun 2025 00:00:00 GMT
• Position: System Engineers and Software Developers



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Abuja , Lagos




• Job Field ICT / Computer 
  
  




• Salary Range ₦200,000 - ₦300,000/month
  
  

Job Brief:

• System Engineers and Software Developers with strong technical knowledge of high-end mobile network applications such as OSS/BSS, CRM, IVR, PBX applications and switches work. Selected candidates will be part of the team focused on managing and extending applications used in customer management and support.

Responsibilities:

• Learn and become subject experts on the various applications used by Vitel Wireless for customer management and support including those of OSS/BSS, CRM, IVR, PBX, and others


• Troubleshoot network issues and outages and implement solutions to prevent recurrence as part of higher customer experiences.


• Collaborate with other engineering groups to ensure our network infrastructure continues to support applications and services effectively.


• Monitor network performance and integrity and adjust as needed to ensure optimal performance and reliability of those applications.


• Provide technical support and guidance to other team members, field agents, and customer support team.


• Participate in on-call rotation for network support.


• Build tools in support of network data analysis and production execution


• Analyze data to diagnose and identify root causes of network and tooling issues.

Requirements:

• HND or bachelor’s degree in computer science, relevant technical field, or equivalent professional experience.


• 3+ years of professional experience in network support, with a focus on backbone and Internet routing.


• 3+ years experience in understanding and mitigating network hardware and topology failures.


• Proficiency in use of one or more OSS/BSS, CRM, PBX, IVR, SIP or other similarapplications used in customer management and support.

Preferred Qualifications

• Experience with more than one of the OSS/BSS, CRM, PBX, IVR, SIP or other similar applications used in customer management and support.


• Experience with applications used for supporting networking systems.


• Experience with secure tunneling and VPN protocols.


• Experience with network function virtualization, SDN applications and protocols.