• Application Deadline: Mon, 30 Jun 2025 00:00:00 GMT
• Position: Customer Care Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Customer Care 
  
  

Responsibilities

• Providing introductory information to prospective and new customers.


• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.


• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases.


• Letting patrons know about additional products or services that might benefit them.


• Determining the quickest, most effective ways to answer a client’s or customer’s questions.


• Escalating queries and concerns, when necessary.


• Troubleshooting common issues with products or services.


• Working with a team ofCSRsand other departments to find appropriate solutions to problems.

Requirements

• Candidates should possess an HND / B.Sc Degree with 2 - 3 years work experience.