Job Description
Key Duties and Responsibilities
- Attend to visitors and clients in a courteous and professional manner.
- Receive incoming calls and direct them to the appropriate parties.
- Maintain a professional and friendly office environment, ensuring that visitors and employees receive excellent service.
- Maintain a clean and organized front desk area, adhering to company standards.
- Provide information and assistance to clients, visitors, and employees, responding to their queries and resolving issues.
- Maintain a high level of customer service, ensuring that all interactions are professional, friendly, and courteous.
- Receive and direct visitors, clients, and employees to the relevant personnel or departments.
- Maintain confidentiality & handle sensitive information appropriately.
Key Requirements
Education and Work Experience:
- A minimum of a Bachelor's Degree in Business Administration or a related field.
- Minimum of two years’ experience in office administration or related field.
Skills and Competencies:
- Excellent communication, multitasking, and organizational skills.
- Proficient in the use of computer applications such as Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information